LawnEdge New Zealand

Privacy policy

Information we collect

Caruso Consulting Co Ltd collects the contact, shipping and order details needed to answer enquiries, process purchases, arrange delivery and handle returns. This may include your name, email, telephone number, address and order history.

Payments and service providers

Payment providers process card or PayPal payment details. We do not ask you to email card numbers. Order information is shared as needed with payment processors, our order system, delivery and fulfilment providers, and email service providers.

Analytics and chat

We use Google Analytics and Google Ads with Consent Mode. Without an optional-cookie choice, storage and advertising-data permissions default to denied, but limited cookieless measurement can still be sent to Google. These requests can include page and browser information, timing and network connection data. Paid-purchase measurement includes a server-verified transaction reference, total and currency, not your name, email, phone, address or card details. Optional analytics and advertising cookies require acceptance through Cookie settings. A saved refusal or supported browser privacy signal stops our purchase events and prevents Google tags from loading on subsequent pages. No automatic consent popup is shown. Our cookie policy explains the choices and how to stop measurement. The chat service may receive the messages you choose to send and technical information needed to operate. Do not put payment card details or sensitive personal information into chat. See our cookie policy.

Storage and overseas processing

Our business and technology providers may process information outside New Zealand. We remain responsible for applicable privacy obligations, including safeguards for overseas disclosures. We retain information for order support, accounting and lawful business requirements, then delete or de-identify it when no longer needed.

Access, correction and concerns

You can ask to access or correct personal information we hold by contacting theteam@customersupport.care. We may need to verify your identity. If you are concerned about our handling of information, contact us first; you may also contact New Zealand’s Office of the Privacy Commissioner.

This policy is intended to operate consistently with the Privacy Act 2020.